Helping to fuel New South Wales

The Clyde Terminal began its life as a refinery in 1928. In 2012 the site was converted into a fuel import, storage and distribution terminal. The adjacent Parramatta Terminal has been operating since 1964. Both terminals operate 24 hours a day, 7 days a week.

Pipelines transfer fuel received at our Gore Bay Terminal to the Clyde Terminal. Fuel products are then loaded into tankers at the Parramatta Terminal road gantry to be distributed across metropolitan and regional NSW, and jet fuel is transferred via pipeline to Kingsford Smith Airport at Mascot. 

Diesel, jet fuel and gasoline are stored at Clyde Terminal. Parramatta Terminal also has a warehouse and lube oil tank farm for the supply of bulk lubricants.

Clyde Terminal operates as a Major Hazard Facility (MHF) under the New South Wales Work Health and Safety Act 2011.

Learn about the Clyde Terminal Conversion
Learn about the Western Area Remediation Project

New_South_Wales

Environmental compliance

We operate our Clyde and Parramatta Terminals in compliance with conditions set out in Environment Protection Licences (EPL 570 and EPL 660 respectively) issued by the NSW Environment Protection Authority (EPA).

Learn more about the data we monitor

Prepared for emergencies

We have a comprehensive emergency response plan for Clyde and Parramatta Terminals that involves documented procedures, staff training, and maintaining a register of hazardous goods. We conduct regular emergency response exercises in conjunction with emergency service organisations to test our plans.

As part of our requirements in NSW, we prepare and publish a Pollution Incident Response Management Plan (PIRMP).

Prepared_for_emergencies

Site alarms

The alarms at Clyde and Parramatta Terminals are a vital way of ensuring that our people on-site respond to incidents quickly and safely.

There are two types of alarms:

General Alarm

30 seconds of intermittent pitch of the alarm (high pitch followed by low muffled pitch). This signifies that an on-site incident has occurred that requires attention by terminal personnel.

All clear

30 seconds of continuous sounding of the siren. This signifies that an incident is under control.

The alarms are tested at 12 noon every Tuesday. An alarm heard any other time means an on-site incident has occurred that requires attention by terminal personnel.

The community does not need to take action when an alarm sounds unless instructed by the Police or Emergency Services. In the event of an emergency please call 000.

We offer local residents free fridge magnets with information about our alarms. If you would like one, please complete our online feedback form and include your postal address.

Community updates

For the benefit of the community we provide updates about the Clyde Terminal Conversion and Western Area Remediation Project as well as other information that may be of interest.

Download our Community Update – 2020
Download our Community Update – 2019
Download our Pest Eradication Program – 2020
Download our Pest Control Orders for foxes FAQs

For more information

Contact

24 hour line (including complaints): +61 2 9897 8704
General enquiries: +61 2 9897 8704
In case of an Emergency: 000

Location

CLYDE TERMINAL
Gate 3, Durham Street
Rosehill NSW 2142

PARRAMATTA TERMINAL
Gate 3, Durham Street
Rosehill NSW 2142

The road gantry section of the Parramatta terminal is operated as a joint facility with BP.

Feedback

Use our contact form

Email communityrelations@vivaenergy.com.au
Call +613 8823 4677
Post: External Communications, GPO Box 872, Melbourne VIC 3001