Helping to fuel Victoria

Newport Terminal operates 24 hours a day, 7 days a week, supplying fuel to Melbourne and greater Victoria, including jet fuel to Melbourne Airport.

Fuel products arrive at Newport Terminal by pipeline from our Geelong Refinery and marine import terminals at Holden Dock in Yarraville. Some products also arrive by road tanker.

Newport Terminal has bulk storage tanks for transport fuels, and vehicle filling gantries for fuel, solvents and oils and greases.

Because Newport Terminal stores and handles significant quantities of fuels, lubricants and solvents, it is designated as a Major Hazard Facility in the Victorian Occupational Health and Safety Regulations 2017.

Download the Safety Case Summary for the Newport Terminal


Environmental compliance

We operate the Newport Terminal under an environmental licence issued by the Environment Protection Authority Victoria (EPAV).

To ensure we are complying with our licence conditions, the terminal is required to monitor ground water and air and water discharges, and report the results to the EPAV annually.

Learn more about the data we monitor

Prepared for emergencies

We have a comprehensive emergency response plan for Newport Terminal that involves documented procedures, staff training, and maintaining a register of hazardous goods. We conduct regular emergency response exercises in conjunction with emergency service organisations to test our plans.

Site alarms

The alarms at Newport Terminal are a vital way of ensuring that our people on-site respond to incidents quickly and safely.

There are two types of alarms:

General Alarm

30 seconds of an alarm with an alternating pitch. In the event of an incident, the general alarm will sound for one minute or longer.

All clear

30 seconds of continuous sounding of the siren. This signifies that the incident is under control.

The alarms are tested at 1:30pm every Thursday. An alarm heard any other time means an on-site incident has occurred that requires attention by terminal personnel.

The community does not need to take action when an alarm sounds unless instructed by the Police or Emergency Services. In the event of an emergency please call 000.

We offer local residents free fridge magnets with information about our alarms. If you would like one, please complete our online feedback form and include your postal address.

Community engagement

For the benefit of the community we provide updates about the Newport Terminal at our Community Information Evenings and via our newsletter.

Community Information Evenings

We value the views of our neighbours, and so we have held Community Liaison Group Meetings for residents of Newport since the 1990’s.

The Community Information evening is open to members of the community and representatives from other organisations such as Hobsons Bay City Council, the Environment Protection Authority, WorkSafe and City West Water.

If you are interested in attending, please send us an email:


Community Newsletters

Our Community newsletter contains information about various aspects of the Newport Terminal and more broadly, about Viva Energy.

Download our Community Update – 2020
Download our Community Update – 2019 

For more information


24 hour line (including complaints): 1800 651 818
General enquiries: +61 3 9392 1236
In case of an Emergency: 000


Office: 381 Douglas Parade, Spotswood VIC 3015
Road Gantry Access: 81 Burleigh Street, Spotswood VIC 3015

Site Inductions

Please email:


Use our contact form

Call +613 8823 4677
Post: External Communications, GPO Box 872, Melbourne VIC 3001