The Pinkenba Terminal is located alongside the Brisbane River and has been operating as a petroleum storage and distribution Terminal since 1958.
Pinkenba Terminal is strategically placed to service the fuel, lubricant and bitumen needs of commercial and retail customers throughout Queensland and northern New South Wales,
including supply of jet fuel to Brisbane Airport.
The terminal houses a fuel storage facility for gasoline, jet fuel, diesel and LPG, a bitumen plant, a bulk lubricants plant and road gantries where these products are distributed to customers by road haulage. Jet fuel is supplied to Brisbane Airport via a dedicated pipeline.
The majority of fuel products, gasoline, diesel, solvents and LPG, are received via pipeline, including from marine fuel tankers.
Opened in 2016, Pinkenba Terminal’s bulk lubricants terminal is the largest in Australia with a storage capacity of 3.2ML and the ability to manage up to 30 lubricant grades. The lubricants terminal is complemented by a third party lubricants warehouse. You can read more about the bulk lubricants terminal in our media release
Pinkenba Terminal is classified as a Major Hazard Facility under the Occupational Health and Safety (Major Hazard Facilities) Regulations (QLD) 2011 as it stores and handles significant quantities of fuels, lubricants and solvents.
Download the Safety Case Summary for the Pinkenba Terminal. (PDF 2.8MB)
The Pinkenba Terminal operates 24 hours a day, 7 days a week.
Main Entrance: 385 Eagle Farm Rd Pinkenba QLD 4008
Road Gantry Fuels, Lubricants & LPG access: via main truck entrance gate from Eagle Farm Road
Bitumen Gantry Access: via main gates from 165 Tingira Street
Pinkenba Terminal 24 hour line (including complaints line): 1800 651 818
Pinkenba Terminal Gatehouse: 07 3364 5319
In case of an Emergency: 000
Site Inductions Email: firstname.lastname@example.org
The operations of the Pinkenba Terminal are subject to the conditions set out in the Environmental Authority Permit issued by the Department of Environment and Science (DES).
The Environmental Authority Permit requires that all environmental conditions of that permit are met.
We have a comprehensive emergency response plan for Pinkenba Terminal that involves documented procedures, staff training and maintenance of a hazardous goods register. We conduct regular inter-agency emergency response exercises to test our emergency response plans.
The alarms at the Pinkenba Terminal are a vital way of ensuring that our people on-site respond quickly and safely to an incident.
The alarms are tested on the second Wednesday of every month at 10.00am.
An alarm heard any other time means an incident has occurred on site that requires attention by terminal personnel.
General Alarm – 30 seconds of an alternating pitch of the alarm. In the event of an incident, the general alarm will sound for at least one minute or more.
All clear – An all clear will announced by the PA system across the site and will inform that, if there has been incident, it is now under control.
The community does not need to take action when an alarm sounds unless otherwise instructed by the Queensland Fire and Emergency Services (QFES) or Police.
Viva Energy’s Pinkenba Terminal is part of the Gateway Mutual Aid Group (GMAG)
The GMAG aim is to maintain a formalised alliance between neighbouring industries to assist in preventing incidents and mitigating potential impact to life, property, the community and the environment in the event of a major emergency.
The GMAG has published an annual calendar which also provides guidance on Community Emergency Response Steps. You can access these calendars here
We also regularly attend meetings held by the Pinkenba Community Association where we provide updates about our operations and projects at the Pinkenba Terminal. The forum is also an opportunity for the community to ask questions and for us to directly address any concerns.
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