Our approach to partnering

Our approach to partnering

Responsible Sourcing Policy and Supplier Code of Conduct

Our suppliers: Partners in responsible growth

Our suppliers help us deliver value to our customers, communities, and stakeholders. Guided by our Responsible Sourcing Policy and Supplier Code of Conduct, we work with suppliers who share our commitment to integrity, safety, sustainability, and respect for human rights. We seek mutually beneficial relationships with suppliers who uphold high standards in ethical conduct, environmental stewardship, and workplace safety.

Together, we strive to:

• Act responsibly and transparently, complying with all relevant laws and regulations.
• Foster safe, inclusive, and respectful workplaces, free from discrimination and modern slavery.
• Minimise environmental impact, promoting sustainable practices across operations and supply chains.
• Support local communities and First Nations businesses, contributing to positive social outcomes.
• By aligning with suppliers who reflect our values, we strengthen our ability to operate responsibly and deliver high-quality products and services to our customers.

We expect all suppliers to read our responsible sourcing policy and supplier code of conduct and meet the high standard of ethics and social responsibility outlined in it.

Our Business Principles and Code of Conduct

Living our values: Business principles and code of conduct

Our reputation is built on more than 120 years of responsible business practices, and we are committed to upholding high standards of integrity, safety, and respect in everything we do. Our Business Principles and Code of Conduct form the foundation of how we operate—guiding our decisions, shaping our culture, and defining the expectations we hold for ourselves and those we work with. These principles apply to all employees, suppliers, contractors, and consultants, and reflect our core values:

• Integrity – doing the right thing, always
• Responsibility – prioritising safety, the environment, and our communities
• Curiosity – staying open, learning, and shaping the future
• Commitment – being accountable and results-focused
• Respect – embracing diversity and inclusion
• We are committed to sustainable development, ethical business conduct, and fostering a safe, inclusive workplace.
• Our Code of Conduct ensures transparency, fairness, and compliance with all applicable laws, while encouraging everyone to speak up through confidential reporting channels when concerns arise.

We expect all suppliers to read our business principles and code of conduct. By committing to these principles, we protect our people, our partners, and our future—delivering long-term value to shareholders, customers, and society.

Sustainability: supplier diversity and commitment to human rights

Sustainability in action: Partnering for a responsible future

Sustainability is a guiding principle that shapes how we operate, grow, and collaborate. Our commitment to responsible sourcing and ethical business practices extends across our entire supply chain, ensuring that our suppliers play a vital role in helping us deliver long-term value to customers, communities, and stakeholders. We work with suppliers who share our values and uphold high standards in:

• Human Rights & Modern Slavery Prevention – to address risks of modern slavery across our operations and supply chains.
• Indigenous Engagement & Economic Empowerment - Our Reconciliation Action Plan (RAP) reflects our vision for a nation where Aboriginal and Torres Strait Islander peoples have equal opportunities.
• Environmental and Social Responsibility - we expect our suppliers to contribute to sustainable development by minimising environmental impact, promoting safe working conditions, and respecting local communities.

A shared commitment to human rights modern slavery prevention forms part of our supply agreement with our suppliers. These policies and commitments ensure that sustainability is embedded in our procurement and operations. Together with our suppliers, we can build a more inclusive, ethical, and sustainable energy future.

Our approach to contracting

Working under written agreements

Viva Energy is committed to working with suppliers under written supply agreements. This prevents problems and promotes better relationships from the start.

Goods and Services Not for Resale are supplied in accordance with:

• Viva Energy’s General Terms and Conditions of Purchase (PO GTCs), these apply by default to all Goods and Services; or
• a separate written supply agreement which has been signed by Viva Energy and the Supplier specifically for the goods and services being supplied, in which case the separate written agreement overrides the PO GTCs.

Copies of our PO GTCs can be downloaded via the Purchase Order Terms.

Additional trading terms documents for goods for resale

Our Merchandising Team is responsible for negotiating and entering into Goods for Resale (GFR) supply agreements with merchandise suppliers which incorporate our standard GFR Terms and Conditions. This process includes preparing and agreeing trading terms (or deal sheets) that capture the commercial terms of each arrangement. A copy of our standard GFR Terms and Conditions is published on our GFR Supplier Central.