You are here:HomeContactService Station Customers Service Station Customers Our customer service team is available Monday to Friday, 8am to 8pm AEST. Call 13 16 18 Email tellvivaenergy@vivaenergy.com.au To enquire about a fuel quality claim, please use our Contact Form. Use our Fuel Finder to locate a convenient Shell or Liberty service station. Use our Lube Locator to find stockists of Shell oils and greases. Contact Form Please use the form to get in touch and we will reply as soon as possible. Full Name* - required Last Name* - required Contact Number* - required Email Address* - required State* - required Select State ACT NSW NT QLD SA TAS VIC WA Service Station Visited* - required Enquiry Type* - required Select Enquiry Type Feedback on service station staff and facilities Fuel Pricing Fuel Product Quality Promotions, Competitions and Marketing Communications Other Comments Upload Supporting Image/Document you have entered an invalid code refreshGet Audio Code Type the code from the image Mandatory field(s) marked with *