Environmental compliance
We operate our Gore Bay Terminal in compliance with conditions set out in an Environment Protection Licence (EPL 661) issued by the NSW Environment Protection Authority (EPA).
Learn more about the data we monitor
Prepared for emergencies
We have a comprehensive emergency response plan for Gore Bay Terminal that involves documented procedures, staff training, and maintaining a register of hazardous goods. We conduct regular inter-agency emergency response exercises to test our emergency response plans.
As part of our operating requirements in NSW, we prepare and publish a Pollution Incident Response Management Plan (PIRMP).
Site alarm
The alarm at Gore Bay Terminal is a vital way of ensuring that our people on-site respond to incidents quickly and safely.
When activated, the alarm will sound continuously for 50 seconds with an alternating pitch, from high to a muffled low.
We test the alarm every Tuesday at 8:30am. If you hear it at any other time, an on-site incident has occurred that requires attention by terminal personnel.
The community does not need to take action when the alarm sounds unless instructed by the Police or Emergency Services. In case of an emergency please call 000.
We offer local residents free fridge magnets with information about our alarm. If you would like one, please complete our online feedback form and include your postal address (or pick up a magnet from the terminal gatehouse located on Manns Avenue).
Community engagement
We provide updates about the Gore Bay Terminal at our Community meetings, and via regular newsletters.
Community Information Evenings
We value the views of our neighbours, and have held Community Information Evenings since the 1990’s.
These meetings are an informal opportunity for us to provide a general update on our operations at the Terminal and any projects we are undertaking, and for the community to meet some of our people and raise any questions or concerns.
Community Newsletters
Our newsletters contain information on the Terminal and our business for the interest of the broader community which is also published in the Lane Cove Village Observer.
Download our Community Update – 2020
Download our Community Update – 2019